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Privacy Policy

Effective Date: March 5, 2026

Clean Slate Dumpsters LLC, doing business as Clean Slate Dumpsters, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a quote, book a dumpster rental, contact us by phone, email, or text, or otherwise use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Clean Slate Dumpsters LLC
42373 Henry Martin Ln
Hammond, LA 70403
Phone: 985.687.3370
Email: info@cleanslatedumpsters.com

2. Information We Collect

We collect information you provide directly to us, information collected automatically through your use of our website, and information received from service providers involved in booking, payment, and communication.

Information you provide directly

When you contact us, request a quote, or book a rental, we may collect:

  • First and last name
  • Phone number
  • Email address
  • Delivery address and billing address
  • Preferred dumpster size
  • Rental dates or duration
  • Project description
  • Payment or card on file information
  • Company name and account details for commercial customers
  • Any other information you choose to provide

Information collected automatically

When you visit our website, we may automatically collect certain technical information, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Dates and times of visits
  • Referring to the website or source
  • General location based on IP address
  • Site activity and interaction data

3. How We Use Your Information

We use your information to operate our business and provide dumpster rental services, including:

  • Respond to quote requests and questions
  • Schedule deliveries, pickups, and swaps
  • Process bookings and payments
  • Send service-related texts or emails
  • Confirm delivery windows and job details
  • Communicate about account status or recurring contractor services
  • Provide customer support
  • Send review requests after the service is complete
  • Improve our website, services, and customer experience
  • Maintain internal records
  • Protect against fraud, misuse, or unauthorized activity
  • Comply with legal obligations and enforce our terms

4. Text Messages, Calls, and Email Communications

If you provide your phone number or email address, we may contact you about your rental, including:

  • Quote follow-up
  • Booking confirmation
  • Delivery and pickup updates
  • Dispatch communication
  • Account notices
  • Review requests
  • Customer service responses

If you opt in to receive marketing or promotional text messages or emails, you may opt out at any time by following the instructions in the message, replying STOP to text messages where applicable, or contacting us directly.

5. Payment Information

We use third-party payment processors or booking platforms to process transactions and, where applicable, to store card information for approved recurring commercial accounts. We do not publish or intentionally store full payment card details on our public website.

Payment information is handled by the applicable processor or platform under its own privacy and security practices, except to the extent we retain limited transaction or account records needed for billing, bookkeeping, dispute handling, or account management.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, session tools, and similar technologies to:

  • Keep the site functioning properly
  • Understand how visitors use the site
  • Measure ad performance
  • Improve user experience
  • Support booking and form functionality

You can often manage cookies through your browser settings. Disabling cookies may affect parts of the website.

If your website uses tools such as Google Analytics, Meta Pixel, or booking software tracking, those should be named specifically on the final published version.

7. How We Share Information

We do not sell your personal information to outside marketers.

We may share your information only as reasonably needed with:

  • Payment processors
  • Booking and scheduling software providers
  • Website hosting and technology vendors
  • Email and text communication platforms
  • Review request or customer messaging tools
  • Professional advisers such as accountants, lawyers, or insurers
  • Government agencies, regulators, or law enforcement, when required by law
  • Successors in the event of a merger, sale, or transfer of assets

We may also disclose information if we believe it is necessary to protect our rights, property, safety, customers, or the public.

8. Data Retention

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide services
  • Manage recurring accounts
  • Maintain business and tax records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, alteration, or disclosure.

No method of transmission over the internet or method of storage is completely secure. As a result, we cannot guarantee absolute security; we only take reasonable steps to protect your information.

10. Your Choices

You may contact us to:

  • Update or correct your information
  • Ask questions about how your data is used
  • Request that we stop sending marketing emails
  • Opt out of marketing text messages where applicable
  • Ask about deleting certain personal information, subject to legal and business recordkeeping needs

Service-related communications, such as delivery coordination or billing notices, may still be sent when needed to complete your transaction or manage your account.

11. State Privacy Rights

Residents of certain states may have privacy rights under applicable law, such as rights to request access to, deletion of, or correction of personal information, or to appeal the handling of a privacy request.

At this time, Clean Slate Dumpsters does not state that it is subject to every state privacy law. If you believe you have rights under an applicable state privacy law, contact us using the information below, and we will review your request.

12. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

13. Third Party Links

Our website may contain links to third-party websites, booking tools, social media platforms, or payment services. We are not responsible for the privacy practices of those third parties. You should review their privacy policies separately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above. Your continued use of the website or services after changes are posted means the updated policy will apply going forward.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Clean Slate Dumpsters LLC
42373 Henry Martin Ln
Hammond, LA 70403
Phone: 985.687.3370
Email: info@cleanslatedumpsters.com

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